Stopka

Table of Contents

Introduction and Overview........................3

Pareto Charts................................................................................................................... 4

The 5 Whys Method.....................................................................................................5

Fishbone Diagrams........................................................................................................5

Scatter Plots....................................................................................................................6

Failure Mode and Effects Analysis (FMEA)....................................................... 7

CHAPTER 1: Pareto Charts...................................9

Collect Your Data......................................................................................................... 10

Create Your Pareto....................................................................................................... 11

How to Use Your Pareto Chart............................................................................. 14

CHAPTER 2: The 5 Whys Method...................... 15

What is the 5 Whys Method?............................................................................... 16

5 Whys Worked Example..........................................................................................17

CHAPTER 3: Fishbone (Ishikawa) Diagrams.....22

What is a Fishbone Diagram?..............................................................................23

People................................................................................................................................25

Machine............................................................................................................................25

Method..............................................................................................................................25

Measurement.................................................................................................................25

Material.............................................................................................................................25

Environment...................................................................................................................26

CHAPTER 4: Scatter Plots..................................27

Choosing Variables ...................................................................................................28

Measuring Variables & Organizing Data.........................................................28

Building Your Scatter Plot......................................................................................29

Evaluating the Results.............................................................................................29

Next Steps......................................................................................................................29

CHAPTER 5: Failure Mode and Effects Analysis

(FMEA)................................................................... 31

What is an FMEA?.......................................................................................................32

How to Set Up an FMEA: Current State........................................................32

How to Set Up an FMEA: Corrections.............................................................33

An FMEA Example.......................................................................................................33

Conclusion............................................................35

About Ease...........................................................36